H&R Marketing Concerns

I’m going to gripe for a minute.

I’ve really gotten PO’d about how the PSA website’s in-stock notices are being deliberately circumvented for the H&R Repro AR15 parts. I’ve been signed up for out-of-stock notifications at the PSA web site ever since the first H&R receivers were sold out (months), and I’ve never received an in-stock notice even though the parts have come in stock and sold out multiple times.

It seems that the H&R receivers are being restocked, and quickly sell out to people who are being given special notice that undermines the effectiveness of the PSA web site system and ends up screwing over PSA customers. I’ve figured out how this is happening, and I’m not at all pleased about what’s going on.

If you’ve been following the H&R receivers and parts, they’re never in stock. You can sign up for in-stock notices and check the PSA web site every day, and you’ll never see them in stock. In the meantime, other people are being given sweetheart deals, where they receive 24-48 hour advance notice of when the items are going to be offered for sale on the web site, so they know which day to be on the lookout. Then everything gets sold out in only a few minutes, is bought by the people who were being given special notice, while the rest of the PSA customers get screwed. It comes as no surprise that some of the parts end up being offered for sale at astronomical prices on Gun Broker.

As it turns out, signing up for back-in-stock notifications through the PSA web site has no value whatsoever. I’ve been signed up for notification and I’ve been checking the website daily. I’ve never received a notice, and I’ve never found the item in stock, even though they come in stock and sell out. The problem is that I hadn’t been following a special thread on AR15.com where the CEO of H&R is giving 24-48 hour notice before the merchandise is offered online. The special notices worked – the inventory was bought by the people who received special notice, it sold out in 13 minutes and the merchandise never had a chance to go through the process of in-stock notification by PSA. Regular PSA customers got screwed.

Here is a link to Mike_NDS’ most recent 48 hour advance notice at AR15.com on 1/4/2023:

The lowers will be sent over to distribution tomorrow.

Here’s his post on AR15.com from 1/5/23:

The batch will go live sometime tomorrow. Doesn’t sound like a 4:30 drop so pay attention. If I can nail them down I’ll let ya’ll know what time.

And someone else’s post when the parts went live on 1/6/23:

Wake up, y’all!

The parts sold out within 13 minutes of the last notice on AR15.com.

This is a screw job if there ever was one. The PSA site’s notification system never even sends out in-stock notices to PSA customers who have signed-up for notification. Ostensibly this is because the in-stock notices don’t go out until the system has a chance to poll the web site, find the item in-stock, and then transmit notices to users who have subscribed. What is happening is that the notices never go out, because prior notice is given a day or two in advance at AR15.com by the H&R CEO, and the merchandise is immediately consumed by people who were given advance notice – which preempts the possibility of any notifications for everyone else who relies on the PSA notification system. These sweetheart deals screw PSA customers and undermine the integrity of the PSA restock notification system.

I’ve been trying to get hold of the repro receivers, barrels, parts, etc for the better part of a year, and I’ve always thought that I’ve just had bad luck. After stumbling across the thread on AR15.com I realized that I didnt’ have bad luck – I was being cheated.

This really bothers me. I own a minty transferable A1 that is so valuable that I don’t want to shoot it. In the past year I’ve bought several new PSA uppers for it, so that I won’t waste the value of an original A1 upper in mint condition. As nice as my PSA uppers are, they just aren’t the “right” uppers for this rifle – A2, A3 and A4 uppers just don’t belong on an original A1, but a repro A1 upper would look great. So I’ve bought several temporary uppers over the past year while I wait for an authentic reproduction to become available. The only problem is that I’m never going to have a fair chance to get one of the repro A1 uppers because advance notice of the date and time that the parts go up for sale is being given to people who are “special.” This sort of preferential treatment completely undermines the value of PSA’s re-stock notification service and it has alienated me as a customer. I’ve spent thousands at PSA in the past several months and I’m really disappointed by the illusion that the in-stock notification system is actually there to help customers.

It would be helpful if signing up for an in-stock notification at the PSA web site actually provided the notification that you’re signing up for, instead of just giving you the illusion that you’ll receive a notice and have a fair chance at buying a hard to buy part. The advance notices that are being given to the special people at AR15.com completely undermine the integrity of the PSA web site’s in-stock notice system.

We need a level playing field.

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I couldn’t agree more if I tried.

The truth needs to be told , even when it hurts.

I’m sure the usual excuse makers will be along to tell us how wrong we are to feel this way.

I got a Blem H&R Lower about the 3rd time around. I gave up on the A1 Uppers after seeing how stacked the deck is , then opted for a vintage Colt Upper Receiver.

My bets moving forward , or until H&R can start cranking out real numbers is to monitor TNTE as a Retro source as well.

I can ceracoat a Black Oxide pieces from them in Sniper Gray and still be miles ahead of buying things from Speculators on GunBroker at 3 times Retail price plus… that crappola simply isn’t going to happen

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Barrel’s and a few parts are in stock NOW!

I have to respectfully disagree with a lot of what you said. The mods and guys with the PSA tag have been transparent with responding ad-infinitum that the “In Stock” notifications go out one hour after the items are in stock. Those same people have posted “heads up” notices here for high demand PSA products, however, H & R is a sister company and not technically represented here. I do not know if there is a specific forum associated with the H & R website nor a specific H & R area here so I can’t speak to the specifics there. AR15.COM has a much bigger following than here I assume. All that being said, I disagree with the sentiment they are “screwing” customers here, I do see it as an opportunity to include those same posts here or if H&R makes their own forum.

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I don’t feel like I was making excuses, just taking an objective look at it.

You are more than entitled to your opinion.

I just think the Link between PSA and H&R has been mishandled regarding the Back in Stock notifications.

Like the OP states. We go to the trouble of using this supposed feature , yet others whom follow AR15 Com are reaping the inside benefits. I dont have time to follow those boards… but I do have time and money to spend with PSA/H&R… my loyalty should account for something too.

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I don’t disagree with the message, I disagree with the presentation. Oversights are just that and once made respectfully aware of such change is much more likely to occur IMHO.

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FWIW, H&R is a sister company of PSA. It isnt PSA, but their stuff is being sold via PSA. As the CEO, Mike gets to make that call. The retro world is small and arfcom gives a much bigger gathering place than other forums.

Furthermore, @Anthony_PSA has given us on here heads up notices before.

As for the In Stock notification, many times on here, arfcom, and many other forums also, it has been stated that in stock notifications happen after a product is in stock for 1 hour.

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Eventually I want a battlefield pick up A1 lowers and a 1-12 and 1-7 barrel assemblies to mate up with my Colt A1 surplus kits… But I am taking my time.

Guys I’m with @Rufus here. The way this topic was brought up was all wrong IMHO. Trust me I get where the OP is coming from.
I’m guessing this topic will be discussed with Mike but ultimately it’s his call.
PSA is not in the business of screwing people or they would not have done as well as they have. Just my 02 guys.

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I still value my relationship with PSA or I wouldn’t be writing this.

I never accused PSA of screwing people. The screw job came from CEO Mike of H&R’s posts at AR15.com. What I said was that his early notices for the cronies at AR15.com were deliberately circumventing PSA’s in-stock notification system and were undermining PSA’s relationship with it’s customers. I stand by that. If you aren’t similarly effected then there’s no reason for you to perceive that a problem exits.

Thanks to @Guitar_Guy for confirming that PSA is aware of the problem. thanks also for explaining the mechanics of what causes the PSA in-stock notification system to be undermined.

FWIW it looks like these companies are all under the same umbrella. Hopefully the problem is easy enough to fix.

https://jjech.com/portfolio-companies/

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They are sister companies under JJE, but all have their own CEOs. Mike, as CEO, can and will do what is best for H&R. For now, that appears to be happening on Arfcom.

@Waffenbauer perhaps can give some more info, but the retro world is increasingly tight knit.

Increasingly Tight Knit is a real PC Term for a short sighted industry as a whole.

Looking around , everyone bailed on the A1 and A2 family line simultaneously when the M4 came into being in 1994.

Nobody took a moments consideration that more Veterans used the A1 and A2’s as Every Branch was many times larger than they have been since the draw down post collapse of the Iron Curtain and victory of Desert Storm.

All these aging Vietnam Vets, Cold War types,Grenada , Panama, Somalia , The Balkans and Older OEF and OIF folks have or are hitting a point where the kids are grown and some disposable income can help recapture a piece of their youth.

The industry let these items demminish away…but a demand was always there.

Colt is to blame for starters and their shortsightedness is more than well documented. This is but one of a hundred reasons they ended up in Chapter 11 and ultimately bought by Cz…No Vision. We’ll sell you what We want you to have.

TNTE , JSE and others are all Struggling to get Retro Parts . Some have to post messages about Not contacting them in regards to Retro parts, as they are doing the best they can.

Clearly demand outweighs the current ability to produce… but if the powers that be flip the right switch and bush the right buttons? , this too can change.

I’m confident the A1, A2 and M4 Style weapons can be produced simultaneously without anyone being hurt and all demands met. Everyone Wins… Just not in Lots of 50 at a time.

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Man that’s a hard nut to crack. Do they update the script to notify only to disappoint those who check and aware/anticipate and end up on every spam protector?

The sophistry is so thick it could be used as ballistic gelatin.

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Sophistry…Excellent choice of a word.

Agreed, pretty dumb.

Clintons AWB also played a huge part in the process. By the time it was over better designs took hold.

As for H&R, Mike from the start has personally inspected evey lower. If they dont meet his standards, they are blems.

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Season 4 Michael GIF by The Office

Firstly I can assure everyone that Mike did not intentionally try to screw anyone. There has been a loyal base supporting H&R over there for a while. I’m sure he was only trying to return the favor the same way @Josiah_PSA and I do here with in stock notices when folks ask. That being said, SOME REALLY COOL OFFERINGS ARE GOING TO BE HITTING THE SITE SOON. We will do our best to give yall a heads up on it as things release but these first runs will be very low serial numbers. A lot of us will be at Shot Show next week, including Mike, I’ll make sure to extend an invite to him to join our group here. Once I have a better idea on dates/times I’ll try to get another heads up for y’all.

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Mike was one of the owners of Nodakspud before JJE purchased it. Their primary, if not only advertising space was AR15.com. When Jamin and I started PSA, for a while AR15.com was our main advertising space and where we interacted with customers the most. It holds a special place in our hearts, as cheesy as that sounds. I will pass on your sentiments to Mike, but that is his perogative. Mike is very comfortable on ARFCOM. It has nothing to do with “secret squirrel” information. He is probably just more comfortable on ARFCOM than any other social media platform.

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