My payment is being rejected by processor

General Discussion
62

edited

63

edited

64

edited

65

I dont know their schedule today but will shoot them a text.

66

Can @sean.psa or @Josiah_PSA help me? I placed and order last week no problem and now my payment wont go thru on the order Im making now

67

Maybe tomorrow when they are back in the office. If they can’t @Anthony_PSA might can.

68

@Alexkrall PM sent

69

I’m also having this issue. I’ve tried to order a Sig Romeo 7s and keep getting the “transaction rejected by processor error.” Two different email addresses, two different cards.

I even had my wife log in from a different device using her email and one of her cards and she gets the same error.

70

I’m having the same “Payment authorization rejection from the processor.” error. Different browsers, devices, and cards over multiple days. The card companies do not have a record of rejecting the transaction.

71

You probably caused the system to flag your account as potential fraud. @Anthony_PSA hopefully can help when he is back in the office (May be Tuesday).

72

@Anthony_PSA. Hi, I’ve been having this same issue all week long. Tried all the supposed fixes- clearing cache, clearing cookies, changing browsers, changing platforms & os’es. Ive got an email chain a mile long with at least 3 different customer service reps that claim they have no idea what the problem is and that there is no way to fix it. I’m running around in circles repeating myself for the umpteenth time to reps who either don’t give a rats ass, or don’t have the tools necessary to troubleshoot; and/or don’t care enough to escalate to someone who actually does. Any guidance is appreciated. Thank you.

73

@underdog @Dan @Playdiablo PMs Sent.

74

@Anthony_PSA I’m having the same issues with “Payment authorization rejection from the processor.”

Tried the support chat but that hasn’t gotten me anywhere yet.

75

@danman2477 PM Sent

76

I’m having the same problem :frowning:

78

@Anthony_PSA will send you a PM @robbielaroche

79

I’m having the same issue. I tried Google Chrome as an alternate browser and still running into this issue. Would be great to have this resolved soon.

80

@ndraher14 PM sent.

81

@Anthony_PSA could you please PM as well.

82

@robbielaroche PM sent