Everyone is a keyboard commando these days.
His post sounds like a politician complaining about a non issue. Like PSA CS not being in the US and WV tax. If you read the WV law it sounds like it only applies to sales made within the state and anything firearms related bought outside of WV is subject to tax. There hasnāt been any clarification about where the product is shipped from that Iāve found since it was passed. I can see why PSA charges it with the lack of clarification. Imagine them not charging it then having to pay it down the line. Also itās hard to hide behind a username when you keep your full name on your profile. Conveniently itās the same as a WVās state representativeās.
A majority of states require that we collect tax and remit to them, including WV. They do exclude ammo and firearms now. It is easier said than done to exclude certain skuās from being taxed. It is something we are looking into. In the meantime, just like @BadgerPowder said, just PM me your order number once you do order and I will refund the sales tax.
Also, please change your username before I do.
Another hillbilly that likes PSA products and salutes your business practices. Always had good service and never got a bad product from you guys. And for the very little money on your lower budget uppers, the groups they hold are fantastic. Keep up the good work. Some of us are thankfulā¦
Thanks @Big_Steve and Welcome to the Forums!
Do you guys offer military discount?
We do in our storefronts. Unfortunately, we arenāt set up to do it on our website at this time.
@Josiah_PSA I have a recent order for an AKV in WV for which I was charged sales tax. After contacting customer service about this twice to no avail, I found this thread. Iād like to send you a PM about this, but I canāt figure out how to do itānot sure if thatās because I just created my account here.
In any event, Iād be most obliged for some advice on how to proceed. Many thanks.
Just PM me your order number. I will get you taken care of.
He almost certainly can.
Hey Josiah, Seen you could help someone out with WV gun tax . Could you get it back to me if I order off PSA and send you order # on this link? Not sure how PM you
@MTNMAN yes. When you click on his user his mini profile will pop up with the option to PM him. If you canāt get it to work let me know (@ me) and I will gladly help.
New members can not PM as soon as they join. After you place your order. reply in here and @Josiah_PSA or @Josh_PSA and one of us will get it taken care of for you as long as your billing info is for WV.
Thanks @Joshlovesguns . I have him on PM with Josiah.
did you get my info yet
Yes.
I have not seen any refund on the tax yet. Was just wondering if you or any one tried to change it yet? Thanks Josh
Itās been the Thanksgiving Holiday weekendā¦just relax, they will help. Furthermore, it will take a day or two for your bank/CC to post the credit.
OK Iāll wait to see thanks for the help. I thought it be that reason holidays
Refunds normally take up to 5-7 business days to process all the way through. With the holiday weekend it screws that up just a little. If you dont have it in the next few days, let us know and we will reach out to our finance department and figure out what is happening.