Just seeing if anyone else has received an Email from PSA about a repair that is being shipped out, the thing is, I had a slide in for repair in October of 2021, and the shipping # from the email matched the # from last October… Maybe it was a draft that he didn’t send and accidentally sent last Friday.
I still have orders that show processing…from 2016.
That’s interesting. I got one asking me to give PSA a good review with the BBB - only, be sure to mention a particular person’s name.
I work with Salesforce and PSA uses it (saw a job posting in January), it can be automated where if a case status is changed it will send an email. They may be setting old cases to the correct status and not realize emails are being sent.
