Contact Us

Before you Email us, see if we can answer your question here: 

Q: When will my order be shipped?
A: All orders usually ship within 1-3 business days (excluding uppers and rifle kits).

Q: Is my item on backorder?
A: No, Palmetto State Armory does not allow any type of backorder. In the rare case, that an item is not in stock you will be contacted.

Q: Can you take phone orders?
A: In certain cases we can take phone orders. However, we prefer that you order online. Ordering online also insures the quickest processing time.

Q: When will my credit card be charged?
A: Your card will be charged the day that you place your order.

Q: The item I received is incorrect or defective. How should I proceed?
A: Contact us by phone (803) 788-9095

Q: Should I have received a confirmation for my online order?
A: Yes. When you complete an online order you should receive an email confirmation with order number and other order information. If you do not receive an order confirmation and are not sure if you order went through correctly please email us.

Q: How can I check on the status of my order?
A: If you registered on our website click here to login in and see your order status. If you checked out as a guest email us at info@palmettostatearmory.com for status information about your order.