I picked up my $299 blemished, threaded, FDE coated Dagger today. Initially, I was extremely pleased. I looked it over, couldn’t find the blemish, and proceeded to mount my Holosun. After that was done, it was time for some actual “hands on” experience…
My only (major) complaint is the mag release. Granted, this is the least expensive pistol I’ve ever purchased, but DANG is that release a major disappointment.
In my humble opinion, I’d go back to the drawing board and replace the thing that looks (and feels) like a rejected Lego. (My 13 year old came up with that after handling it for about 30 seconds; and, yes, he shoots.)
While I’m here, I will mention my other disappointments (all don’t directly relate to the Dagger, as you’ll read):
Thread protector is on so tight that I cannot remove it by hand. I’ll drop some Kroil on there and see if that loosens it.
Magazine release is DIFFICULT to effectively actuate. For my wife, it was EXTREMELY difficult. I compared it to four Gen4 Glocks, three Gen5 Glocks, and a SS XR920 Elite and it’s night & day difference. (OK - I guess this is actually a MAJOR complaint.)
No notification that the pistol was available for pick-up. It was ordered 7/27. I know PSA can take a while for shipments; I get that. On 8/20, I finally inquired and they said they had it.
On 8/23, I went to PSA on my lunch break. But guess what? THE STORE WAS CLOSED. It was 1:15. ON A Tuesday. Fine. Whatever. I’ll try another day.
Left work early today. Arrived at store at 3:10. Straight to gun counter. It didn’t take too long to retrieve the pistol, and it was only a few minutes on the touchscreen. HOWEVER - I didn’t walk out of there until 4:35. My “other shops” take about 5 minutes to “check-out;” 10 minutes max. (Another benefit of a CWP.) This is my 2nd online pickup and the 1st experience wasn’t too great, either. I’d rather pay to ship to my regular FFL, pay his fee, and avoid a 1.5 hour wait; time’s money.
It’s important to note that I was given a certificate for an hour of range time after I expressed my discontent to the fella doing 4473 paperwork. Granted, it won’t be used, as I live in the country and can shoot any time I want. It’s the thought that counts, though…
Other than that…it seems like a decent firearm. I’m interested in how well it’ll run suppressed and if it’ll retain magazines. After I get some rounds downrange, I’ll give further input.
Honestly, give them a call. Don’t waste the gas. And don’t be like me - show up, mid-day on a weekday, only to find them closed for some unknown reason.
I was lead to believe it had probably been there for several days.
Edit: They refund the shipping charges after you pick up the weapon. It’ll take about a week, but they should be refunded. I found this out “by accident” after my last firearm purchase. I wasn’t told when I picked up my 1st gun order from them. However, this time I was told how the refund processing works.
Only the Fernandina store refunds shipping. The store closure was completelt unexpected, not a regular occurance. They dont call anymore, they email, so check your spam folder. I usually wait 2 days after it says shipped to go pick it up, email or not.
sorry about all your issues, and welcome to the forums.
I’m on ly gonna comment on 2 things.
1 on the thread protector you can use a pair of pliers and a rag and itll break it free so you can unscrew it.
on the 8/23/22 Tuesday closure was something that they had no control over and usually wouldn’t be closed. this past week was different as they had closed both Monday and Tuesday due to things that were unforeseen and incontrollable. all is back to normal now though.
your gun is probably there at the store if you ordered in store pickup at fernandina. alot of times i dont get the notices either in my email that its came in. i just go and ask them if its in, but then again i live 15 min from the store. so its not a big deal to me.
again being closed last tuesday was due to unforeseen reasons. its not normal. it shouldnt be that way again.
the time at the desk to pickup i have noticed unfortunately is something that is not uncommon… they do need to work on that. even when they’re slow it takes about an hour for me usually to pickup a firearm. sad but true. even @guitarGuy can vouch for this as he and I both go together many times and have the same waits…
sometimes the emails dont come through for notification and i dont know why… cause its not in my spam folder and not ever blocked so i dont get them too and i dont know why.
as for shipping when you pickup the gun at the checkout counter, right before you leave when they process it out of their inventory at the register you should have the option to sign the sheet of paper to refund your shipping. Ask about it if they don’t offer. once you sign the sheet, it goes back to finance department, or wherever and then they process the refund… usually takes a week or two, but will happen and you’ll get your money refunded on the card/account you used to purchase the firearm.
After reading some of the posts…… I am really missing some of the old “Rocks” of the forum. These guys were the foundation of what we have today. 1911 & RockyMountanJeep. Those guys are a wealth of knowledge and they made everyone else a little smarter. Some of the new gen members really have an entitled attitude. WTH is going on ?
You give them too much credit.
We are not helping them when we entertain ridiculous posts.
This is supposed to be a forum where we collectively share information for the better of everyone involved.
Unfortunately some unhappy customers are using the forum to Beat up PSA.
This is not the appropriate place for that and they are not likely to become regulars in the forums.
Nothing keyboard commando here. Just pointing out some things that could use improvement.
They admitted my pistol had been there a while and had not been scanned in. So - no emails.
I’ve previously worked in industry directly related to Customer Service. Their “process” could easily be streamlined & improved. The voucher for the range time was good customer service; ~1.5 hour wait is not.
In regards to the closure, unfortunately I heard about the reason why, today. Crap happens. Again, it wasn’t that huge of a deal, as my attitude stated in the original post.
It is what it is. Reasonably priced goods. Profit margins, etc. It kinda goes back to wanting all three things: quality, speed, and a great price. You can really ONLY pick two…
You have ALL very good points…………,BUT ; this is a forum…. It’s not Customer Service.
Here we try to have an exchange of information to improve the 2A community.
You should refer your recommendations to customer service…… then come back here and catch up & make some good friends along the way. We all have a collective interest in 2A and no doubt that there will be many people in here that have a lot in common with you.
BTW, Iam guessing that you served…thank you for your service. Introduce yourself so we can get to know you. Iam sure there is more to you than being the recipient of substandard customer service.
Welcome
When I ordered my Dagger, shipped to the Greenville store, UPS tracking told me it had been delivered. Called the store and they verified it was there. Easy.
I have 3 daggers, all were shipped to my local FFL. No issues. Free FFL transfers for military and first responders at my FFL so zero skin. All of my PSA daggers operate flawlessly. The only complain I have is the triggers are super squishy so when I’m moving from various other handguns it throws me off at first, but that’s easily rectified.
… Some of the new gen members really have an entitled attitude. WTH is going on ?
I feel moved to say that if I wanted to be talked down to by an egotistical, self righteous, conceited ■■■■■■■ that I would visit my local gun store. Honestly, if you don’t realize how very hostile and toxic the 2A community is to newcomers, then you are the problem - not that you would care - and that’s why this entire forum like most 2A forums is a waste of time.
I came to this post after clicking on the first link in an email from PSA encouraging me to participate in this forum. That email address just got marked “spam” —> straight to the trash, cause frankly, I see no reason why I should waste my time littering my mind reading bs attitude comments like this one.
