Customer Service FYI

We have lots of new members…just as an FYI there are not any PSA CS reps on the forums. However, the forums are filled with knowledgeable people, so feel free to ask a question and maybe someone can answer. There is no such thing as a dumb question.

Additonally, here is the shipping policy via PSA’s website:

Typically, you can expect your order to ship within 5 business days. During the holiday and peak seasons shipping times will vary due to the high order volume. We do work very hard to get your order out to you, and apologize if there is a delay with it. Let our Customer Service Department know if your order has passed the above ship time, and they will have your order sent to our Shipping Department to investigate the reason for the delay.
Please note that upper receivers may take up to 15 business days to ship out. Serialized items (rifles, pistols, lower receivers, etc.) may take up to 7-10 business day to ship out. Please verify that PSA has a copy of the FFL from your dealer.

Adding an update to this as well.

IF ANYONE ships to any PSA FFL and is wondering when it is available for pickup - feel free to email [email protected] so that I can look in to it.