Shipping

New to the form. Bought my upper from PSA. Was shipped and on my door step in 4 days.
However I ordered the PSA bag woth 7 mags and it’s still processing 16 days later. No update at all. I emailed them woth no response back. Anyone else having a similar situation woth PSA right now?

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Welcome Roy. From the PSA website:

Typically, you can expect your order to ship within 5 business days. During the holiday and peak seasons shipping times will vary due to the high order volume. We do work very hard to get your order out to you, and apologize if there is a delay with it. Let our Customer Service Department know if your order has passed the above ship time, and they will have your order sent to our Shipping Department to investigate the reason for the delay.Please note that upper receivers may take up to 15 business days to ship out. Serialized items (rifles, pistols, lower receivers, etc.) may take up to 7-10 business day to ship out. Please verify that PSA has a copy of the FFL from your dealer.

The midlands of SC has been slammed by Covid lately, including PSA. Unfortunately PSA CS is not on the forums, but to answer your question…yes, shipping is slow right now. It’s a combo of huge demand, short staff, UPS issues, covid, etc.

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Imagine the shipping times if the shipping department stopped, and answered every question about every order?

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It’s a legitimate concern. I’m not sure the magnitude of orders that PSA receives on a daily basis is understood. If I had to guess, 10k+ EVERY day.

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