So I recently bought a rifle that I’m sending back to PSA. I firmly believe it should be replaced due to its condition and fixing it is not an option in my opinion.
If they send me a replacement rifle, what happens regarding the original rifles serial number that my FFL transferred to me? ATF records would show that rifle and the corresponding serial number is in my name. But in reality it’s been returned and I will never see it again.
Rust on the bolt carrier, rivets, receiver, rails, hammer spring, etc.
They shouldn’t just clean up the rust and oil it up. Rust doesn’t dissappear and it will become visible again and grow someday.
That’s why I personally think a replacement firearm is in order. Although the manufacturer rarely sees it the same as the customer (not PSA, just any manufacturer of any product in general).
If not in this case. My original question still stands from a educational standpoint.
That will be up to CS unfortunately. This is why i always inspect every firearm before the transfer. At the PSA store, they actually have you look at it prior to the transfer.
My FFL will not let you refuse the item. You paid for it, it’s yours. If you have an issue it’s between you and the manufacturer. I don’t blame them, I’d have the same policy if I were the FFL.
Sorry but you’d be an FFL no one recommends. You’d also be into ■■■■ with the ATF, if a customer wants a firearm sent back to the manufacturer the FFL is in no place to refuse, especially when PSA provides the label. They have no legal right to force a customer to fill out a 4473 for a gun they don’t want.
I guess so and I see everyone’s point and understand.
But I also have to be fair to the FFL and understand their point of view that they are just there to provide a service to the customer that the customer has requested. That service is to do paperwork.
It’s not the FFL’s fault I decided to buy a gun online sight unseen. It’s not the FFL’s fault that the manufacturer sent a brand new gun covered in rust. The FFL does not own the gun. I bought and paid for the gun on my own freewill. I’m the purchaser and it’s my responsibility to contact the manufacturer and arrange the return.
They have no legal responsibility to hold the gun at their facility for two weeks while I go back and forth with the manufacturer with several phone calls and multiple emails just to get a return label.
I’m not one sided, I see valid points from both sides.
I firmly believe my FFL should be courteous and work with me while I work with the manufacturer. I know they are thinking “If you’d just buy from us and stop buying online you wouldn’t have this problem” lmao.
BTW I respect everyones opinion but can anyone actually answer the question?
First off. Read the warranty. Clearly states corrosion is not covered.
A: Although coverage could be granted out of a timeframe thing. You handled it completely wrong. If it was there @ FFL, you likely had your phone with you @ the time and you had the opportunity to take time stamped pictures @ the time of transfer had you done a reasonable inspection.
B: There has been an ongoing ammo shortage and corrosive primers were cheaper. Not being accusatory but I had them and have used them and missed cleaning what I may have had in the past by a couple days and the pics you submitted looked remarkably familiar. Including the one on the hammer spring which is CRES i.e. stainless. (BTW) if you have more of that corrosive ammo; I use a steam cleaner, quick and easy when you get your gun back.
C: You’re asking the kind people on this forum to answer a legal question I doubt anybody is likely to set themselves up for a “because this guy said so” legal defense. Call the AFT and ask them or one of your associates or your transferring lgs. I’d like to know as well although I think I know the answer.
I’m aware of the warranty. That’s the warranty after you have purchased and used it and I absolutely agree with it. But this was shipped brand new from the factory in that condition.
A. Lesson learned and thank you (that’s why I ask all of you because I value your opinions). This is the closest FFL I can work with and they are 1 hour away. There are 2 closer ones but they both appear to be a small fly by night operations with store fronts that are never open so you can’t walk in or call to speak to anyone. I have 2 transfers arriving tomorrow at my FFL. I will speak to them about this entire ordeal and if they wont allow me to inspect first and refuse acceptance if something is wrong, I will probably no longer use them for transfers.
B. I understand what you are trying to say about corrosive ammo. For the record I never fired this rifle and thats the condition it was in brand new in the box with an inspection tag hanging from the trigger guard. I have never used corrosive ammo in any firearm. I dont “have more of that corrosive ammo”
C. Absolutely understand. Although this is a general question out of curiosity not for a legal defense in a court of law. On a regular basis on this forum I see legal advice being given. Mostly concerning SBR’s and foregrips on pistols etc. Again, I ask here only because I value the opinions and advice I see here as many of ya’ll are extremely knowledgeable in these areas.
I will look into this further and I as well think I know the answer and it would invlove the ATF and filling out a form lol. I’m curious what do you think the answer is? If not the manufacturer most likey has a way.
Thank you, thank you, thank you!
I’m most likely sending this in today or tomorrow. I’ve had issues getting the ball rolling with PSA. Nothing I will spew out in the forum. I appreciate everyones help and I’m just being honest. But in no way am I here to bad mouth PSA. I’ve had an extremely unfortunate situation with this one. But I’m not here to gain sympathy, talk trash on PSA or “expose” any of their mistakes. I absolutely hate when people make an account just to toss around four letter words and bash PSA and tell the world to not use them. They seem to think if they openly bash PSA that somehow they get a special ticket to the front of the line.
Not sure what you mean by this. If the manufacturer agrees to wholesale replacement of the firearm* they’ll have to account for both the old and new SN’s on their books. They have to keep Mr. ATF man happy just like us ordinary schlubs -actually moreso than us. There is nothing to be done or worry about on the consumer side since legally, the manufacturer has an obligation to track and report the final disposition of every SN in their inventory / possession.
*Something I highly doubt they’ll do.
I hate to say it again and I know you have your reasons, but this is a perfect example of why folks shouldn’t do business with FFL’s that don’t allow inspection prior to transfer.
Hello CR,
If you send it back as a whole rifle it should be shown in the books (ATFE) that it was returned as a whole. If you ordered a blemished rifle because it had a great price, that would be the blemish. I have had several orders from PSA with no issues. The FFL i go through check all boxes for damage and or suspect conditions. No FFL wants a bad rap for bad tools. Contact PSA and asked them what they require you to do. I would find a better FFL also. From what has been getting posted, shome shippers employees are being directed to reject or hold shipments. Which I would believe to create a quagmire for ATFE, as it become a lost, stolen, abscounded item for them to research and find, and recover. Contact PSA, they will give you the best assistance.
