Calling the customer service never comes on the line. Message contact never responds. Only 1 of 3 items ordered has arrived. How do I get PSA customer service to help me? If the auto-voice says 50 minutes will they really answer eventually?

[image] Where's my order! Look here first for answers to order and shipping questions General Discussion Group, before posting about an order/shipping question please read the following as it will probably shed some light on your particular question. Customer service is no…

I’ve had partial orders arrive within a day or so of each other, and a s far apart as a week, week and a half apart. It all depends upon what you ordered and where it’s coming from. Don’t you have the tracking numbers supplied under your accounts order history? If it still says partially shipped, t…

Thanks, I have used the PSA contact features. They send me “we are working on it” emails. I get nothing flollowing. Any suggestions on how I can interact with a human would be appreciated.

Not sure how each warehouse works internally, but some warehouses assign pickers to zones. So say I order a BCG and a sling, they may be on opposite sides of the warehouse. Instead of wasting time walking across the warehouse one person will ship the BCG and one the sling. If one of the pickers has …

Site says 3/4 order date, says partially shipped. I guess I’m all good. Thanks for your (plural) help.

@charles.n.herrick keep in mind shipping times are in business days which doesn’t include weekends.

Please advise, how can I cancel an order online (no phone call)? Thanks.

Thanks, noted. I have purchased the items that have not yet shipped at a local gun store. Thus, I want to cancel the unshipped items.

You will probably need to do that with customer service since some have already shipped.

Partial order has not arrived

General Discussion

GuitarGuy March 11, 2022, 3:57pm 2

PSA uses multiple warehouses and also drop ships.

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Partial order has not arrived

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