Where's my order! Look here first for answers to order and shipping questions

No, your name needs to be on it.

That address should have set automagically to your FFL for the FFL items - Every time I’ve gotten something from them, I just ordered and made sure it showed my FFL’s current info in the ā€œPreferredā€ box. PSA sent it automatically to them.

A Caveat: there was more than one entry for my FFL - I double-checked to make sure that the most recent info was the entry I selected, and had selected it and had my own info saved well-prior to ever ordering.

(Edit: Remove example Images)

Made an order on 2 June. Supposed to ship on 6 June, scheduled to be here on 8 June. Never showed up. UPS supposedly holding, filed claim, UPS approved claim, 5 July and still waiting…

I made an order on June 2, and still no update. Order was ā€œapproved and awaiting shipping.ā€

@Anthony_PSA Any possible updates on my order? I’ve tried calling PSA and filling out the order status several times and no real response/update. I really don’t want to cancel my order. Any help is appreciated!

I’m having the same issue that @parkerhaynesmaritime had. I’m inputting my preferred FFL, setting my shipping address to be the FFL’s with my name, and selecting them at the FFL step. I also see a blurb that says ā€œThe dealer you’ve chosen as your Preferred FFL can receive shipment of all items.ā€. I can select a prebuilt AR and proceed normally, but when I try to get a lower on its own it gives the ā€œcannot ship this to the selected addressā€. What am I doing wrong? I’m in Rhode Island.

I can get through the ā€œSelect FFLā€ process for fully assembled ARs and I can submit payment on them just fine. The site will not allow me to ship the following to my (Updated and On-File) FFL:

  1. Entirely stripped lowers
  2. Assembled lowers labeled ā€œNo Magazineā€
  3. Assembled lowers that are not labeled ā€œNo Magazineā€

Anyone else having this issue?

Found my issue. PSA won’t ship any upper, lower, stripped lower, to RI regardless of if they are assembled or not. Stinks

PM sent.

I initiated my order on 6/2 . Purchase was promptly accepted and was in ā€œPROCESSINGā€ within a day or so. Small, on hand items shipped within 3 to 5 days, no problem, but the rifle is another story. Waited till 6/27 (15 business days) before I started attempting contact.
no could do…calling just went to automated service and was frustrating… So, on 6/29, I arranged to get off work early and just drove to the PSA store. After a 30 minute wait (not bad considering the number of people instore shopping, etc…), a young man ssked if he could help me. I gave him my order number and after 5 minutes passed he came back and said it hadn’t arrived yet and to check back by the end of next week 7/8…
I live 40 minutes from their store but luckily I work in Columbia and was able to get off… Calling is out of the question… I’ll burn gas and make another visit… no other option other than wait… :thinking:

Estimation was spot-on, package arrived today.

Barrel and trigger arrived 7/05. I did a quick mock-up and posted a few pics @ the KS47 picture thread.

These shipped en masse 7/06 - est. arrive 7/08.

Update 7/08
Took another half day off work to drive over and check on status of order per the last week’s visit. . I didnt waste anymore time trying to get an answer with Customer Service. . So i did what he said and checked back this week in the Columbia store. ā€œVā€ was a big help. Courteous, friendly and prompt. Got my order. Yea, it took a good month but you just have to be patient. Big shout out to ā€œVā€ā€¦Thanks V!


I always try to see Mr. Ray. He knows me and @GamecockOperator and greets us when we walk in.

Mr. Ray: hey guys, what did you buy this time??

I don’t even bother to contact my FFL anymore to let them know I’ve got something coming. They just ā€œput it in the boxā€.

Shipping Update:
One Upper came yesterday (7/08 - as predicted) - the other two are est. 7/11.

Greetings, can you help me figure out why my order was cancelled? #12111380468

@Nas100 I can not see why, but CS confirmed that they received your email and will be reaching out after they look into it.

Thank you for the reply. Waiting patiently

Update: remaining uppers (ordered 6/24) arrived today, as promised (7/11).

I feel nothing I ordered in the last few months took an excessive amount of time to fulfill or to ship. Even with the rush to get orders to WA on top of the already-overloaded fulfillment center.

So my ordered said shipped like two days ago but i still dont have a tracking number. I did ISPU

ISPU goes on PSA trucks so there is no tracking. Once it says delivered, wait 2 business days and go pick it up.

Thanks guitarman you the bomb

Does anyone know how long it usually takes for a ISPU to get delivered to a psa store